Mission

Through advanced medical safety management, Kumamoto University Hospital practices patient-first medical care, is dedicated to medical development and educating medical professionals, and contributes to the health and welfare of its community.

Vision

• We provide safe, reliable, and high-quality medical services thanks to our advanced medical safety management systems
• We are dedicated to excellence in patient care for respecting patient's wishes, anticipations and requests
• We develop and promote advanced medical care and educate outstanding medical professionals
• We contribute to local community by acting as a base for medicine and disaster prevention
• We are dedicated to practice sound operation and management to achieve our philosophy

Patient Rights

• We respect your personal wishes and dignity.
• You have the right to fair, quality medical care.
• You have the right to receive adequate explanation and information.
• You may choose medical care according to your own wishes.
• You may request the opinion of a doctor from another medical facility regarding your symptoms and treatment plan (second opinion)
• We shall offer communication via suitable means for those who may have difficulty expressing themselves (e.g., young children, elderly patients)
• Your privacy and personal information will be protected.

Patient Responsibilities

• Please give us an accurate description of your health condition.
• Please participate actively in medical treatment.
• Please follow social rules and our hospital's regulations.
• Do not cause trouble for others.
• Please pay your medical fees on time.